Support Program

The Firewall Analyzer Product Maintenance and Support program is designed to help customers receive the maximum benefit from their AlgoSec Firewall Analyzer products.

With the AFA Product Maintenance and Support Program, you will receive the following benefits:

• Upgrades and patches for licensed modules.
• Direct phone and email access to technical support specialists for problem resolution, bug reporting, documentation clarification and technical guidance.
• Access to AlgoSec's customers resource center for an online repository of updated product documentation, release notes, broad technical information, white papers, Live updates, and documentation for download.
• Unlimited number of support incidents for contract term.
• Support for current release plus one release prior.

Note: Training and professional services are additional.

Have a look at our Satisfaction Guaranteed policy.
To contact support press here.