At AlgoSec we are passionate about customer satisfaction.
More importantly, you decide whether to invoke the money-back guarantee. You are the sole judge.
The only condition is that you do it within a reasonable timeline. As outlined below.
|Product Deal Size||Product Purchased WITHOUT an Evaluation||Product Purchased AFTER an Evaluation|
|Less than $300K||60 Days||30 Days|
|$300K-$1M||90 Days||45 Days|
|More than $1M||120 Days||60 Days|
The terms of the money-back guarantee are outlined in the table. They depend on the deal size and whether or not the product was evaluated in the customer’s lab.
Note: Make sure the terms of the Money Back Guarantee are included in your project proposal.
“When AlgoSec was only 2 years old we initiated the industry’s only money back guarantee. Nowadays, we have over 1,800 customers and the AlgoSec team still shares the same desire and passion to make sure they are all happy.”