Relevant for: Controllers
This topic explains how to review traffic change requests before implementation.
If a traffic change request uses the Multi-Approval or Parallel-Approval workflow, then after the change request has been approved by an information security user, it starts the Review stage of the FireFlow change request lifecycle. In this stage, you examine the change request, fill in any mandatory change request fields that are empty, and then notify the requestor that the change request was reviewed and approved for implementation.
Note: To determine a change request's stage, view the change request. The stage is indicated by the Change Request Lifecycle Status Bar. For details, see View change requests.
Do the following:
View the change request. For details, see View change requests.
At the top of the page, click Review.
You are prompted to compose an email, notifying the requestor that the change request has been approved and reviewed.
- Complete the fields as needed. For details, see Respond to change requests.
- Click Next.
FireFlow sends your message to the requestor.
The change request proceeds to the Implement stage.