Discover map-based services

You can discover map-based business services from a list of potential business services detected by AutoDiscovery. Alternatively, you can search for map-based services directly by server and port, with or without performing a query to find the desired server.

Note: AutoDiscovery can identify the following protocols regardless of whether the default port is being used: HTTP/S, Oracle database access, MS-SQL database access, DNS, and NetFlow/SFlow.

Discover from detected business services

To discover and define detected map-based business services:

  1. Hover over the Discover tab.

    A drop-down menu appears.

  2. Select New Business Services.

    The New business services page appears.

    Each entry in the table represents a detected business service that has not yet been defined as a business service in AutoDiscovery. For details on the information provided in each column, see Detected Business Service Fields.

    Note: All the detected business services are map-based business services (which start with a server and port as the entry point). Web-based business services (which start with a URL as the entry point) have been deprecated. URL information is still provided when the traffic collection method supports URL identification, but only for the sake of identifying the business service.

  3. To filter the detected business services, do the following:

    1. Type what you want to search for into the search field.

      You can search by:

      • Name
      • URL (when supported by the traffic collection option)
      • Server name
      • Server IP address
    2. Click Search.
  4. Select the check box for each detected business service you want to define.

  5. Click Discover Selected.

    The Define Business Service dialog box appears, displaying your selections with their default name from the name column.

  6. If desired, modify the name of the business service(s).

  7. Click Define.

    A notification at the bottom of the page indicates that the business services were created successfully.

    The business services are removed from the table, and appear as business services in the Manage tab.

Column

Description

Name

The default name for the potential business service.

For HTTP applications, when full capture is enabled, the default name is extracted from the browser title. If this is not possible, the URL itself is used as the name.

For virtual servers defined in a load balancer, the default name is the virtual server name.

In other cases, the server name or IP address, with the listening port, is the default name.

URL

The URL for the potential business service. This is only provided when both of the following are true:

  • The traffic collection method supports URL identification
  • The site is not SSL encrypted (http, not https) or the sensor is configured to support SSL communication.

For more details, see Install AutoDiscovery sensors.

Server

The name and IP address of the server.

Note: Sometimes, the DNS name can take a few moments to resolve. If it does not appear, refresh your screen.

Port

The port number into which traffic is detected.

Virtual

Indicates if the server is a virtual server defined in the load balancer. If true, this indicates that this URL is likely to be a web application.

Clients

The number of active clients using the application.

By default, an active client is a client that used the application in the last 10 minutes. For more details, see Configure AutoDiscovery parameters.

Last Seen

The time in which traffic to this server/port was last detected.

Frequency

High, Medium, or Low. Indicates how frequent the traffic to the potential business service is detected.

Match

A high match level indicates a good chance that this is really a business service and not a database access or some website access. It is calculated based on the information in the other columns.

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Discover services by server and port

If you know the server information of the business service you are looking for, you can find it directly by searching for the server and port.

To discover by server/port:

  1. Hover over the Discover tab.

    A drop-down menu appears.

  2. Select New Business Services.

    The New business services page appears.

  3. Click Discover by Server/Port.

    The Discover by server/port window opens.

  4. Complete all the fields.

  5. Click OK.

    The map-based business service is created and will appear in the Manage tab.

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Discover services from a query

Find the server you want to base a new business service on by starting from a query. Do this to create a fully-functional, map-based business service, who's data is updated automatically.

Note: This is different than a query-based business service, where the data is not updated automatically.

Do the following:

  1. Perform a simple or advanced query. For details, see Perform a query.

  2. On the topology map that appears, locate and click the server you want to base your business service on, and then select New Business Service. For example:

  3. In the Discover by server/port dialog that appears, do one or both of the following:

    • In the Server (Name or IP Address) field, rename the server as needed.
    • Ensure that New Business Service is selected, and enter a name for your new service

    For example:

  4. Click OK.

    The map-based business service is created and will appear in the Manage tab.

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