Disable / enable request templates

You can disable any template, including built-in templates. Disabled templates do not appear in the Create a New Change Request page. Disabled templates can easily be re-enabled when desired.

Disable a request template

Do the following:

  1. In the main menu, click Request Templates.

    The Request Template page appears with a list of existing templates.

  2. Click on the name of the template which you want to disable.

    The template's page appears.

  3. Do one of the following:

    • For IPv4 traffic and multicast request templates, click .

      The icon changes to .

    • For other templates, clear the Template Enabled check box.

  4. Click Save template.

The template is disabled.

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Enable a request template

Do the following:

  1. In the main menu, click Request Templates.

    The Request Templates page appears with a list of existing templates.

  2. Click the Show Disabled link.

    All disable request templates appear in the list.

  3. Click on the name of the template which you want to enable.

    The template's page appears.

  4. Do one of the following:

    • For IPv4 traffic and multicast request templates, click .

      The icon changes to .

    • For other templates, check the Template Enabled check box.

  5. Click Save template.

The template is enabled.

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