Manage verbatim requests

This topic describes how to manage verbatim change requests, which add multiple rules in bulk.

Do the following:

User type Step Reference
Any privileged user

Create a change request using the 190: Verbatim Rule Addition template.

FireFlow will generate a change request to add the group of rules to the specified device, and the change request moves to the plan stage.

Confirm the selected traffic by clicking the Create Work Order button.

Request changes
Network operations user Edit the work order. Edit work orders
Network operations user Implement the requested changes on the security device according to the work order,

Implement changes

Implement changes with ActiveChange

Network operations user Verify that the requested change was implemented and the desired result was achieved. Verify change request results
Network operations user

Do one of the following:

  • If the implemented changes achieved the desired result specified in the change request, resolve the change request.
  • If the implemented changes did not achieve the desired result specified in the change request, re-initiate the Implement stage and repeat change validation until the change is successful.
Resolve or return change requests

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