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Customer Success Manager (Technical), UK Customer Success Manager (Technical), UK Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. French, Spanish or Italian fluency. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Digital Campaign Manager, IL Digital Campaign Manager, IL Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Digital Campaign Manager to join our global Marketing team. Reporting to : Global Director, Demand Generation Location:  Petah Tikva, Israel (Hybrid) Responsibilities: Execute and analyze integrated digital marketing campaigns across various channels that drive lead generation and revenue growth to meet business goals and objectives. Work closely with cross-functional teams, including business unit leadership, sales, and other stakeholders. Research target markets, competitors, and industry trends; analyze customer behavior and trends, and identify growth opportunities. Provide direction and contribute to content development, campaign flow automation and setup, and reporting requirements. Work with reporting to identify insights and quickly adjust strategy based on data-driven analysis. Experiment with new channels, tactics, and messaging to continuously improve performance. Have a strong voice in communicating and asking questions internally and externally in order to improve our messaging, approach, and overall ability to successfully reach our target audience. Project manage deliverables with internal teams and external vendors, overseeing operational aspects of the campaign workflow including timelines and content development. Develop and manage the campaign budget based on initial objectives and ROI expectations, ensuring efficient allocation of resources. Monitor and analyze program results, measure program success, and provide regular reports and insights to stakeholders, highlighting key metrics, ROI, and recommendations for improvement. Stay up-to-date with digital marketing best practices and emerging trends. Effectively communicate the campaign strategy and results to senior management. Requirements: Minimum 3-5 years’ experience in high-tech B2B demand generation, campaign development and management. Bachelor's degree (or equivalent experience) in Business, Marketing, Communications, or related field. Understanding of B2B marketing attribution and strong ability to utilize data and metrics to inform decision-making and measure campaign effectiveness. Deep understanding of the marketing and sales funnels, with a track record of building digital marketing campaigns across various stages of the buyer’s journey. Strong analytical expertise to set measurable goals, calculate ROI, and evaluate campaign effectiveness. Demonstrated ability to manage competing priorities on complex projects and collaborate with cross functional teams. Ability to balance flexibility in adjusting to changing business priorities with the need to maintain focus on the big picture / longer-term goals. Proactive, innovative, and curious in finding new ways to market to target audiences; willing to take calculated risks and learn without fear of failure. Excellent planning, organizational, and problem-solving skills to coordinate multiple activities and to adapt to unexpected requests in a collaborative environment. Ability to work independently and as part of a team in a fast-paced environment. Advantages: Proficiency in leveraging marketing automation and CRM tools to track, measure, and report on campaign performance. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Automation TL, India Automation TL, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring an experienced bright Automation team leader to lead a team focusing on core functionalities of the security management solution. You will lead a global team of automation tests developers and take part in automation and manual testing activities, ensuring our products are being released in the highest quality. Reporting to: QA Group Manager Location: Gurgaon, India Direct employment Main Responsibilities: Lead by example and drive your team members to excellence Accountable for the team's deliveries Design, create and execute automation scripts using Java and Selenium. Support, maintain, and enhance all test case automation related activities during iterative development and regression testing. Review user stories and functional requirements. Assist with manual testing; execute manual test cases and scripts for products under development using test management/tracking tools. Create and maintain test plans, cases, scenarios/scripts, in compliance with defined QA standards and methodologies. Working in scrum methodology. Requirements:  B.Sc. in Computer Sciences/Engineering or equivalent experience At least 3 years of experience in leading QA/Automation development teams At least 5 years of experience writing automatic tests in object-oriented programming: Java Experience in developing complex automation tests for client side (Selenium), server side (API) and DB At least 50% hands-on developing automation in the last 2 years Experience in manual QA position Multitasking and problem solving abilities, context switching and "out-of-the-box" thinking abilities Team player, pleasant and with a high level of integrity Very organized, thorough and devoted Bright, fast learner, independent Good written and verbal communication skills in English Advantages: Experience in QA of network security software products Experience working with AWS Experience in Linux/UNIX environments AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Automation Developer, India Automation Developer, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a QA Automation Developer to join our global team working in an agile environment. Reporting to: QA team Leader Location: Gurgaon, India Direct employment Responsibilities: E2E testing, including designing tests and automating them. Writing and executing automatic tests based on the specified environment. Be part of a dynamic team focusing on testing and expanding automation for regression and new features. Requirements: BE/Btech in Computer Science/Engineering with GPA 8.5 and above. At least 1 year of experience in writing automatic tests in object-oriented programming (java) and developing complex automation tests using selenium. Experience in working with API / REST automation. Experience in manual QA testing (ability to write your own test before automation). Experience in Linux/UNIX environments. Multitasking and problem-solving abilities, context switching and "out-of-the-box" thinking abilities. Knowledge of automation framework architecture, design, and development. Good understanding of software build tools, CI/CD integrations, deployment processes, and code quality-checking tools. Proficiency in log scanning to identify errors and root causes. Team player, pleasant and with a high level of integrity. Very organized, thorough, and devoted. Bright, fast learner, independent. Good written and verbal communication skills in English. Advantages: Experience in QA of network security software products Experience working with AWS AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Delivery Architect, US Delivery Architect, US Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Delivery Architect, US to join our Delivery team. Reporting to: Professional Services Manager, Americas Location: Peachtree Corners, GA (Hybrid) or East Coast US (Home Office) Direct employment Responsibilities: Design customer solutions and perform ongoing adjustments to the design by discussing and training the stakeholders Provide guidance to AlgoSec technical teams and mentor deployment engineers Craft solution design as a guiding document to the deployment and professional services teams as well as for the customer records Work with several internal entities such as Customer Success Management, Product Management, Support and R&D Address customer needs and improve the AlgoSec solution Participate in pre-sale activities and represent the Delivery organization to ensure clear design and smooth deployment to the post-sale team Requirements: At least 4 years of experience in a similar position in a software company serving large enterprise customers Proven experience in conducting customer-facing design sessions, with the ability to lead discussions, extract requirements, and translate them into actionable deliverables. Strong networking background, solid knowledge of the OSI model and TCP/IP protocols suite Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.) Customer oriented and ability to establish customer’s trust Experience in Linux/UNIX environments and script languages (PERL, Python, shell) Independent, resourceful, problem-solver, result oriented Fast learner and problem solver, demonstrating a ‘make it happen’ attitude Team player, pleasant and with a high level of integrity Excellent written and verbal communication skills Ability to cope under pressure and multi-task Willingness to travel within the US (approximately 25%) Advantages: Architect level knowledge of Openstack/AWS/Azure A reasonable estimate of the OTE for this role, at the time of posting, is $140,000-$155,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are encouraged to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Customer Success Manager (Technical), Germany Customer Success Manager (Technical), Germany Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location: Germany (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Excellent verbal and written communication skills in both English and German. Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Cloud Software Developer, Israel Cloud Software Developer, Israel Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring an experienced Cloud Software Developer to join a strong team in a highly dynamic environment, focusing on AlgoSec's SaaS product. Reporting to: R&D Team Lead Location: Petah Tikva, Israel Direct employment  Responsibilities: Design and develop our SaaS-based application in Python. Actively lead the availability, resilience, and scalability of our solutions by utilizing AWS cloud services Collaborate with other engineering teams on integrations Assume responsibility for all stages of the product, from concept, design and implementation, to production and deployment. Assisting other developers with troubleshooting/coding/debugging. Requirements: BSc. in Computer Science/ Engineering. 4+ years of hands-on experience in Software Development, including experience with Python. Experience with building cloud-native applications, including designing scalable, reliable, and efficient cloud solutions. Experience with microservices architecture, including serverless and event-driven designs. Experience with relational and NoSQL DBs. Solid understanding of web development fundamentals. Maintain high standards for code quality, testing, performance, and code documentation. "Can do" attitude. Good written and verbal communication skills in English. Fast learner, assumes ownership, independent and organized. Advantages: Experience with Node.js, TypeScript, Angular Deep networking and security knowledge Experienced with event streaming systems like Apache Kafka Experience working with Kubernetes architecture Experiencing with Infrastructure as a code (CloudFormation, Serverless Framework, Terraform etc.). Deep cloud security knowledge. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Customer Success Manager (Technical), ANZ Customer Success Manager (Technical), ANZ Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location: Sydney/Melbourne, Australia (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Executive presence and ability to manage high-stakes conversations and escalations. Willingness to travel up to 50% of the time Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Site Reliability Engineer, India Site Reliability Engineer, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. AlgoSec is seeking for Site Reliability Engineer for the SRE team in India. Reporting to: Head of SRE Location : Gurgaon, India Direct Employment Responsibilities : Ensure the reliability, scalability, and performance of our company's production environment, including complex architecture with multiple servers, deployment & various cloud technologies. Ability to collaborate with cross-functional teams, work independently, and prioritize effectively in a fast-paced environment. Effectively oversee and enhance monitoring capabilities for production environment and ensure optimal performance and functionality across the technology stack. Demonstrates flexibility to support our 24/7 operations and is willing to participate in on-call rotations to ensure timely incident response and resolution. Effectively address and resolve unexpected service issues while also creating and implementing tools and automation measures to proactively mitigate the likelihood of future problems. Requirements: Minimum 5 years of experience in SRE/DevOps position for SaaS based products. Experience in managing mission critical production environment. Experience on version control tools like GIT, Bitbucket, etc. Experience in establishing CI/CD procedures with Jenkins. Working knowledge of databases. Experience in effectively managing AWS infrastructure, demonstrating proficiency across multiple AWS Cloud services including networking, EC2, VPC, EKS, ELB/NLB, API GW, Cognito, and more. Experience in monitoring tools like Datadog, ELK, Prometheus and Grafana, etc. Experience in understanding and managing Linux infrastructure. Experience in bash or python. Experience with IaC like CloudFormation / CDK / Terraforms Experience in Kubernetes and container management. Possesses excellent written and verbal communication skills in English, allowing for effective and articulate correspondence. Demonstrates strong teamwork, maintains a positive demeanor, and upholds a high level of integrity. Exhibits exceptional organizational abilities, displays thorough attention to detail, and remains highly committed to tasks at hand. Displays sharp intellect, adeptness at picking up new information quickly, and is highly self-motivated. Advantages: Additional cloud services knowledge (Azure, GCP, etc.) Understanding of Java, Maven, NodeJS based applications. Experience in serverless architecture AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Software Developer Customer Focus Software Developer Customer Focus Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Software Developer to join our dynamic and specialized Customer Focus R&D development team focused on solving complex field issues to engage in daily collaboration with development teams, technical services, and QA to enhance system performance and scalability. Reporting to: R&D NA Customer Focus Team Lead Location: NJ, US (Hybrid) or Canada Direct Employment Responsibilities: Utilize profilers, debuggers, and innovative problem-solving techniques to resolve complex issues and optimize component performance. Work with a diverse set of technologies, including Java, Spring, Linux, AWS infrastructure, Angular, PostgreSQL, ActiveMQ, and more. Develop a deep understanding of the AlgoSec suite, its codebase, and real-world use cases. Share knowledge and expertise within the team, across groups, and throughout the company. Requirements: Bachelor's degree in a relevant field from a recognized university. Minimum of 3 years of experience in Java software development. Quick learner with strong analytical skills and the ability to work independently. Excellent multitasking and context-switching capabilities. Strong problem-solving abilities and a creative, "out-of-the-box" mindset. Team player with high integrity and a positive attitude. Excellent verbal and written communication skills. Advantages: Experience troubleshooting business-critical applications in full-stack environments. Background in working with large enterprises and customers. Familiarity with technologies such as Spring Boot, Hibernate, JPA, concurrency, Linux/UNIX, Perl, C, PHP, Ruby, Angular, and AWS cloud development. Previous experience in networking or cybersecurity. A reasonable estimate of the OTE for this role, at the time of posting, is $105,000-$115,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still encouraged to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Regional Sales Engineer Regional Sales Engineer Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Sales Engineer to own the technical relationship with Managed Security Service Providers (MSSP) and Channels. You will work with your sales partners to provide pre-sales enablement and technical support for AlgoSec’s growing strategic partnerships to drive sales of AlgoSec products and services. Reporting to: Regional Sales Engineer Director Location : Bangalore, India (Home office) Direct employment Responsibilities: Definition and approved solution architectures and delivering Proof of Concepts Provide technical leadership, mentorship, and coaching to MSSPs and their clients regarding the implementation and maintenance of AlgoSec solutions Actively assist in developing and implementing an AlgoSec practice within top-tier MSSP organizations Responsible for the interpretation and prioritization of customer development requests plus influencing the product strategy, based on the needs of all the stakeholders. Act as a subject matter expert, the face of AlgoSec for the MSSPs and their customers Advise sales teams and partners on best architecture for customer deployments Collect and disseminate customer requirements to Product team Working closely with the Project Management & Professional Services Team to actively support Project objectives, schedules, and deliverables Requirements: University Graduate from engineering filed 7+ years of pre-sale experience in Enterprise selling Experience in structuring MSSP offering around software products Good understanding of the technology security market space firewalls, IDS/IPS, SDN, Compliance and Policy Orchestration In depth working knowledge of TCP/IP v4, Routing and firewall policies. Experienced in LDAP and Radius for authentication services Proven successful track record in winning competitive PoCs Competent with Windows and Linux systems Ability to work cross-functionally to create complex integrated solutions. English written and verbal skills at a very high level Willingness to travel up to 50% of the time AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Customer Success Manager (Technical), US Customer Success Manager (Technical), US Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : East Coast, US Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. A reasonable estimate of the OTE for this role, at the time of posting, is $130,000 - $150,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still encouraged to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.