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Customer Success Manager (Technical), Germany Customer Success Manager (Technical), Germany Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location: Germany (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Excellent verbal and written communication skills in both English and German. Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Development Engineer, India Development Engineer, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. AlgoSec is looking for talented and motivated students/graduates to join our team and take part in developing the tests automation with cutting edge technologies. Location: Gurugram, India Direct employment Responsibilities: E2E testing, including designing tests and then automate them. Develop and maintain UI & API automation tests in CI/CD environment. Writing and executing automatic tests based on the specified environment. Support, maintain, and enhance all test case automation related activities during iterative development and regression testing. Review user stories and functional requirements. Assist with manual testing; execute manual test cases and scripts for products under development using test management/tracking tools. Technical Requirements: Computer Science student or equivalent degree student, GPA 8.5 and above. (Maximum 0.5 years of studies remaining). Knowledge or relevant experience with programming languages, such as C#, C++, and Java. Strong understanding of OOP, TDD, SW architecture designs and patterns. Strong troubleshooting and problem-solving skills with high attention to detail. Able to work independently, self-motivated, detail-oriented and organized. knowledge of web technologies including HTML, Yaml, JSON – Advantage. Experience with Selenium – an advantage. Experience with Git – an advantage. Knowledge and experience in testing methodologies - an advantage. Soft skills Requirements: Multitasking and problem-solving abilities, context switching and "out-of-the-box" thinking abilities. Team player, pleasant and with a high level of integrity. Very organized, thorough, and devoted. Bright, fast learner, independent. Excellent written and spoken communication skills in English. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Automation TL, India Automation TL, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring an experienced bright Automation team leader to lead a team focusing on core functionalities of the security management solution. You will lead a global team of automation tests developers and take part in automation and manual testing activities, ensuring our products are being released in the highest quality. Reporting to: QA Group Manager Location: Gurgaon, India Direct employment Main Responsibilities: Lead by example and drive your team members to excellence Accountable for the team's deliveries Design, create and execute automation scripts using Java and Selenium. Support, maintain, and enhance all test case automation related activities during iterative development and regression testing. Review user stories and functional requirements. Assist with manual testing; execute manual test cases and scripts for products under development using test management/tracking tools. Create and maintain test plans, cases, scenarios/scripts, in compliance with defined QA standards and methodologies. Working in scrum methodology. Requirements:  B.Sc. in Computer Sciences/Engineering or equivalent experience At least 3 years of experience in leading QA/Automation development teams At least 5 years of experience writing automatic tests in object-oriented programming: Java Experience in developing complex automation tests for client side (Selenium), server side (API) and DB At least 50% hands-on developing automation in the last 2 years Experience in manual QA position Multitasking and problem solving abilities, context switching and "out-of-the-box" thinking abilities Team player, pleasant and with a high level of integrity Very organized, thorough and devoted Bright, fast learner, independent Good written and verbal communication skills in English Advantages: Experience in QA of network security software products Experience working with AWS Experience in Linux/UNIX environments AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Technical Support Engineer, India Technical Support Engineer, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Technical Support Engineer for a leading support position based in India. Reporting to : Support Manager Location : Gurgaon, India (Home office/Hybrid) Direct Employment Responsibilities : Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners and Sales Engineers in product installation, operations, and troubleshooting. Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization. Introducing support methodologies, tools and more. Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery and Product management. Requirements : At least 3 years previous experience in similar position, in a software company Experience in Linux/UNIX environments Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.) Experience in support of network security software products Independent, resourceful, problem-solver, result oriented Fast learner Team player, pleasant and with a high level of integrity Excellent written and verbal communication skills in English. Operating well under-pressure, multi-tasking. Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation. Advantages : Experience in SRE/DevOps Experience in Linux script languages (PERL, shell) AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Cloud Full Stack Developer, Israel Cloud Full Stack Developer, Israel Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring Cloud Full Stack Developer to join our R&D team that is developing AlgoSec's SaaS product. Reporting to: R&D Team Lead Location: Petah Tikva, Israel Direct employment Responsibilities: Design and develop SaaS applications using Node.js and Angular for our cloud-native CloudFlow platform. Build and maintain distributed systems that analyze, audit, and optimize networking rules, firewall policies, and risk across AWS, Azure, GCP, and on-premise environments. Develop and deploy microservices in both EKS (Kubernetes) and serverless environments. Integrate and leverage AWS services: DynamoDB, RDS PostgreSQL, SNS, SQS, Lambda, Step Functions, CloudFront, Route53, CloudTrail. Implement event-driven architectures and ensure secure, least-privilege access using AWS IAM roles and policies. Collaborate with product managers, designers, and other engineers to deliver seamless integrations and exceptional user experiences for IT/security teams at large enterprises. Write and maintain comprehensive unit, integration, and end-to-end tests. Participate in code reviews, technical documentation, and knowledge sharing. Requirements: BSc. in Computer Science or equivalent 3+ years of hands-on experience with Node.js and web application development (preferably with Angular). Proven experience building distributed systems in AWS cloud environments Hands-on experience with AWS services: DynamoDB, RDS PostgreSQL, SNS, SQS, Lambda, Step Functions, CloudFront, Route53, CloudTrail. Experience designing and managing AWS IAM roles and policies. Experience with Docker, Kubernetes (EKS), and serverless architectures. Strong background in writing and maintaining comprehensive unit, integration, and end-to-end tests. Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). Familiarity with Infrastructure as Code tools (Terraform, AWS CDK, CloudFormation, etc.). Excellent communication and teamwork skills. Quick learner, responsible, independent, and organized, with a passion for code quality, testing, and performance. Advantages: Experience with Java Deep networking and security knowledge Experienced with SQL and no-SQL databases and event streaming systems like Apache Kafka Experience working with Kubernetes architecture Experience with multiple cloud products with different architectures Experience working with ELK stack, Datadog or similar for logging, monitoring, etc. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Delivery Director, Americas Delivery Director, Americas Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are seeking a Delivery Director for our Americas region to manage and oversee the successful delivery of products, projects and services to AlgoSec clients in the Americas. Reporting to: VP of Technical Services Location: Remote Direct employment  Responsibilities: Responsible for the delivery and deployment of professional services solutions in the Americas Oversees, pre-sale to full production, the implementation of the Algosec security solution for customers Provides leadership and management of Project Management and Technical Delivery teams, direct management of 3 team leaders and 17 employees Performs key leadership duties for the creation and implementation of continuous improvement of policies Creates consistent messaging via documentation and marketing collateral for PS capabilities and use of PS for product ROI and value proposition Acts as a trusted partner to strategically position and identify new opportunity to deliver services Work closely with Algosec account teams to help customers gain business value and high satisfaction from using Algosec Requirements: 10+ years of experience in project/program management, service delivery, or client success roles Proven leadership of cross-functional or technical delivery teams Experience with enterprise clients and complex environments (in IT, software, or cybersecurity sectors) Strong program/project management skills Client relationship management – ability to build trusted partnerships with key stakeholders Operational excellence – process optimization, delivery metrics, SLAs, KPIs Leadership & people management – hiring, mentoring, and performance management Risk management – identifying and mitigating delivery risks Bachelor’s degree in Computer Science, Engineering, Business, or related field (Master’s preferred for senior roles) Advantages: Certifications such as PMP (Project Management Professional) and ITIL (for service delivery focus) Project management tools experience with Rocketlane and MS Project CRM tools experience with Saleforce and Jira Collaboration tools experience with Confluence and Teams Location: Atlanta A reasonable estimate of the OTE for this role, at the time of posting, is $180,000 – $200,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are encouraged to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Customer Success Manager (Technical), US Customer Success Manager (Technical), US Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : East Coast, US Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. A reasonable estimate of the OTE for this role, at the time of posting, is $130,000 - $150,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still encouraged to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

RVP Sales Americas RVP Sales Americas Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. Join our global team, securing application connectivity, anywhere. We are hiring a Regional Vice President Sales, Americas to join our Sales team. You will own global sales strategy, execution, and revenue growth across direct enterprise sales, channel/partner sales, and cloud marketplaces. You will be accountable for hitting key performance targets including Annual Recurring Revenue (ARR), Net Revenue Retention (NRR), and customer acquisition/expansion. This role is both strategic and hands-on — ideal for a leader who thrives in a fast-paced, data-driven, and high-accountability environment. Reporting to: Global CRO Location: NY Metro Direct employment  Responsibilities:  Revenue Ownership & Sales Strategy Develop and execute a scalable GTM strategy to achieve ARR, NRR, and retention targets across all sales channels. Own and forecast the company’s global revenue plan with high precision and accountability. Create and optimize sales processes to reduce sales cycle time and improve win rates. Channel & Partner GTM Leadership Build and lead the global partner program, including VARs, MSSPs, cloud marketplaces (AWS, Azure), and technology alliances. Develop joint business plans with strategic partners and drive co-selling and co-marketing efforts. Implement scalable partner enablement, incentives, and deal registration processes. Enterprise Sales Execution Lead strategic selling efforts for complex enterprise deals ($100K–$1M+ ACV). Build and manage a team of high-performing enterprise AEs and regional sales leaders across North America and beyond. Implement proven methodologies (e.g., MEDDICC, Challenger) to ensure repeatable, scalable sales motion. Metrics-Driven Growth Establish and report on KPIs including: ARR, NRR, GRR, CAC, CLTV, pipeline coverage & conversion rates. Partner with Finance and RevOps to drive forecasting accuracy, funnel transparency, and unit economics improvement. Cross-Functional Collaboration Work with Marketing on demand generation, ABM campaigns, and partner marketing programs. Partner with Product to align on market feedback and roadmap prioritization. Collaborate with Customer Success, Technical Services and R&D to ensure expansion, 90% renewal rate, and customer satisfaction. Team Leadership Recruit, coach, and scale high-performing sales and partner teams. Build a winning culture focused on accountability, performance, and results. Create scalable onboarding, training, and performance management systems. Requirements: Bachelor's degree in Engineering, Business, Management, Marketing, or related field 10+ years of B2B enterprise SaaS sales experience, with at least 5 years in senior sales leadership roles. Proven track record of delivering and scaling ARR from $40M to $100M+. Strong experience leading both direct enterprise sales and channel/partner sales programs. Deep understanding of metrics-driven sales management, forecasting, and pipeline development. Familiarity with cybersecurity sales cycles and cloud security buyers (e.g., CISO, cloud architects). Experience with multi-product platforms and land-and-expand sales strategies. Willingness to travel up to 50% of the time Advantages: Strong understanding of the cloud security landscape (CNAPP, CSPM, CWPP, Zero Trust, etc.). Experience selling via cloud marketplaces (AWS, Azure). Background in high-growth startups (Series B–D or pre-IPO) with international GTM experience. Advanced knowledge of CRM and GTM tech stacks: Salesforce, Clari, Gong, Outreach, etc. A reasonable estimate of the OTE for this role, at the time of posting, is $460,000-$480,000. Exact compensation may vary based on skill set, experience, location, training, and certifications. If your requirements fall outside of this range, you are still encouraged to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Java Software Developer, Israel Java Software Developer, Israel Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. AlgoSec is looking for a bright Java Developer for our Devices team, while getting involved with full life cycle BE development. Reporting to: R&D Team Lead Location: Petah Tikva, Israel Direct employment  Responsibilities: Devices team is responsible for connectivity of Algosec's products to various networking and security products on traditional as well as cloud-based networks, modeling their configuration and topology into the Algosec unified model. This includes working with various vendors APIs , technologies, and models. You will take E2E processes, deal with complicated issues and find the best solution to resolve them. We are looking for a team player that will take part in creating the new architecture of AlgoSec products and design complicated systems. Requirements:  B.Sc. in Computer Sciences/Engineering At least 5 years of experience in Java development Good experience with Spring framework Previous experience with microservice architecture and REST API Team player, pleasant person to work with, high level of integrity. Very bright, fast learner, independent and organized. Excellent written and verbal communication skills in English. Advantages: Previous experience in the Network Security space - Firewalls, Routers, Web-filters, etc. Experience in Linux/UNIX environments Knowledge in Perl/Python AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Customer Success Manager (Technical), Canada Customer Success Manager (Technical), Canada Back to Open Positions At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec’s solutions. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You’ll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : Canada (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer’s voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with Salesforce.com and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

AlgoNext Automation Developer, India AlgoNext Automation Developer, India Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a QA Automation Developer to join our global team working in an agile environment. Reporting to: Automation Team Leader Location: Gurgaon, India (Hybrid/Remote) Direct employment Responsibilities: Plan, write and execute E2E automatic tests for complex features using java and RestAssured. Perform testing for AlgoSec new SaaS product, working with multiple cloud vendors as AWS, Azure and GCP Running tests in CI/CD environment. Requirements: BSc in Computer Science/Engineering. At least 3 years of experience in object-oriented programming: Java. At least 2 years of experience in developing complex automation tests using TestNG, RestAssured (Java). Experience in manual QA testing (ability to write your own test before automation) Experience working with at least one cloud provider (AWS/Azure/GCP) Multitasking and problem-solving abilities, context switching and "out-of-the-box" thinking abilities. Team player, pleasant and with a high level of integrity. Very organized, thorough, and devoted. Bright, fast learner, independent. Good written and verbal communication skills in English. Advantages: Experience in QA of network security software products. Experience in developing complex automation tests using selenium (Java). Experience in testing SaaS applications. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

Technical Support Engineer, Brazil Technical Support Engineer, Brazil Back to Open Positions At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Technical Support Engineer for a leading support position based in Brazil. Reporting to : Team Leader, Americas Support Location : Brazil (Home Office) Consultant Responsibilities : Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners and Sales Engineers in product installation, operations, and troubleshooting. Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization. Introducing support methodologies, tools and more. Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery and Product management Requirements : At least 3 years previous experience in similar position, in a software company Experience in Linux/UNIX environments Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.) Experience in support of network security software products Independent, resourceful, problem-solver, result oriented Fast learner Team player, pleasant and with a high level of integrity Excellent written and verbal communication skills in English. Operating well under-pressure, multi-tasking. Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation. Advantages : Experience in SRE/DevOps Experience in Linux script languages (PERL, shell) AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.